Djibouti eVisa Refund Policy
It is important for applicants to understand the policy regarding refunds for Djibouti eVisa application fees. This page outlines the general conditions and circumstances related to fee refunds.
General Stance on eVisa Fee Refunds
Typically, visa application fees, including those for eVisas, are non-refundable once the application has been submitted and processing has begun. This is because the fee covers the administrative costs associated with processing the application, regardless of the outcome.
Circumstances Regarding Refunds:
Refunds are generally not issued in the following circumstances:
- Visa Application Denial: If your eVisa application is rejected by the Djiboutian authorities.
- Withdrawal of Application: If you decide to withdraw your application after it has been submitted and processing has commenced.
- Cancellation of Travel Plans: If you cancel your trip for personal reasons after the visa has been processed or issued.
- Errors in Application: If you made errors in your application that lead to denial or issuance of an incorrect visa, and you need to reapply.
- Non-Usage of Issued Visa: If a visa is issued but you do not use it to travel to Djibouti within its validity period.
In very specific and rare situations, a partial or full refund might be considered, such as:
- Technical Error by the Portal: If a proven technical error on the part of the eVisa processing system resulted in a duplicate charge or failure to process a correctly submitted application.
- Application Not Processed: If payment was taken but, due to a system fault, the application was never actually submitted for processing by the authorities.
These situations are exceptional and would require thorough investigation and proof. Decisions are made on a case-by-case basis by the relevant authorities or service provider.
If you are applying through a third-party visa service agency, they will have their own refund policy regarding their service fees. The government portion of the visa fee is still generally non-refundable.
Always review the terms and conditions of any service provider before submitting your application and payment.
Before You Apply
It is crucial to ensure all information provided in your application is accurate and that you meet all eligibility criteria before submitting and paying the fee. Double-checking your application can prevent issues that might lead to a desire for a refund.
If you have any doubts, seek clarification before making the payment.
Questions About Fees or Refunds?
If you have specific questions regarding fees or the refund policy not covered here, it is best to contact the support for the eVisa portal you are using.
Contact Support